Thurston County residents and business owners are regularly turning to ductless heating and cooling systems. But how do you make sure that you’re getting the right people to install your system? We’ve got four tips to help you find the people you can trust to get the job done.
1. Look Into Certifications
If you want the best results for your ductless installation, then you want to work with a company that has extensive experience in ductless technology.
Someone with a Master Installer certification, for example, has not only a proven track record but also a level of expertise above and beyond basic competency. Master Installers have taken classes, participated in a variety of installations, and been certified by a supervising technical organization.
2. There’s a Guarantee
You can ensure your ductless system is installed and functioning correctly with a guarantee. Installers who are committed to doing a quality job every time will put their work and reputation on the line by providing a warranty.
Experts who don’t have this kind of provision can still do good work. However, there’s a higher risk that they won’t be there, cost-free, to resolve any issues that arise and make sure you get the results you deserve.
3. Get the Deal in Writing
A reputable ductless expert will always care about meeting the needs of customers and their homes. They show their commitment to quality and customer service by leaving a “paper trail” for your financial and legal records. Make sure that any technician is willing to come to your home to assess your needs and proposes a specific solution based on the evaluation.
They should provide a written estimate, including parts and labor, all laid out in detail. Confirm that the written estimate has all fees and that no “surprise” charges will appear on your final bill. Anyone who is only willing to give a verbal estimate may be planning to include additional fees on the final, written amount.
4. They’re Licensed, Insured & Bonded
When searching for qualified ductless installers, customers should always look for this protection. If anything unexpected happens, and you’re working with an insured and bonded ductless installer, both you and the installer have financial protection to compensate for an accident.
Bonding means that the installation company has ensured that every employee on the job is financially protected and financially accountable to you and the business they work for. Insurance and bonding show financial prudence and respect for both clients and employees. These protections are the sign of a responsible business that you can trust.
Ductless heating and cooling is a convenient and efficient way to keep your Thurston County home comfortable regardless of the time of year. However, you’ll only get the best results from your unit if it is professionally installed to the highest quality. Contact the Alpine Ductless experts to ask any questions you have about cooling and heating solutions. Our qualified team can arrange a consultation to service your system or help your home transition to ductless heating and cooling.